Return and Exchange
Return Policy: You can ask us for a refund or an exchange if:
1. Wrong item sent to you;
2. The item has quality problem;
3. You are not feel well with the item.
If you want to return an item, then it must be return within 3 days of receipt and in the same condition it was receive. You must contact us before return any items back. Any item return without pre-notice will be reject.
Please return item with USPS / EMS.( please contact us if you want us other ways)
About fee (important!):
1. Exchange item: you need to pay the retrun shipping fee, and the new one we will still free shipping to you.
2. Return item and get refund: you need to pay the shipping fee, and the refund will deduct the shipping fee of the shoes from us to you .
We available for 18hours*7days.You can get Live Help or email us if you want to process the refund,we promise your refund in our store will be quick and easy!
1. Will ship DHL Express!!! (which is fast ,4-6 days) and email you tracking number in 2 days ,if u need to see the picture of shoes before we ship it ,please contact me . Thank You!
2. Support any way Invitation: global sourcing and the seller, act as purchasing agency service, long-term cooperation, the price is with preferential treatment.
If our customer service not online, please leave a message to us, or wait for other time contact us!